Transit travel training program

Thank you for participation in the transit travel training pilot program, offered in partnership by the City of Kelowna and BC Transit for middle and high-school students as well as adults over the age of 50.

The program shared information about:

accessing and using fare products
boarding and riding the bus
reading schedules
planning trips using various available tools

The program aims to encourage public transit use and enhance personal mobility. The mobility that public transit provides creates opportunities to engage with your community for volunteering, socializing, sport and health, as well as for shopping and access to employment and education.

We value your feedback and hope you can take a few minutes to complete the applicable survey, below.

Survey

Transit travel program feedback: Adults

Thank you for participating in the Transit Travel Training pilot program provided by the City of Kelowna and BC Transit.

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Would other members of your family be interested in participating in a transit orientation session in the future? Required

Yes

Option 3

What are the reasons that you have not taken transit since completing the orientation? (select all that apply) Required

I haven’t yet had a chance to use transit but will be doing so in the future.

I still don’t feel comfortable using transit with my current level of knowledge even after participating in the orientation

I feel transit is too costly for the amount I’d currently ride each month

It is difficult/inconvenient to access current fare products (passes/tickets sold at vendors)

It is convenient for me to walk or bike for most trips

I own a car and didn’t want to incur other/additional transportation costs

I am concerned that transit may be unsafe

I am currently concerned about COVID-19 exposure from public transit

I feel that my schedule is too busy/I make too many stops to use transit regularly

Other (please specify)

Option 8

How do you identify? Required

Male

Female

Prefer not to answer

Other (please specify)

Should transit training be provided on an ongoing basis? Required

Yes, to older adults

Yes, to adults of all ages

Yes, to youth

If you did not use transit before completing the transit orientation, why? (select all that apply) Required

I didn’t feel comfortable using transit with my level of knowledge prior to participating in the orientation

I felt that transit passes/fare products were too costly for the amount I’d ride

I found it difficult/inconvenient to access current fare products (passes/tickets sold at vendors)

I regularly travel to places that are not well served by transit

It was convenient for me to walk or bike for most trips

I own a car and didn’t want to incur other/additional transportation costs

I was concerned that transit may be unsafe

I was concerned about COVID-19 exposure from public transit

I felt that my schedule was too busy/I make too many stops each day to use transit regularly

I felt that transit may be unreliable, or it would take too long to travel to my destinations

Other (please specify)

Did completing the transit orientation influence your decision to use transit? Required

Since completing the orientation, how often have you used transit? Required

If you answered yes, please indicate the ages of people who would be interested in training in these age categories? Required

Do you intend to take transit in the future? Required

What is your age? Required

Overall, what is your level of satisfaction with the content of the orientation? Required

Since completing the orientation, have you used public transit for any trips? Required

If you used transit prior to the orientation, how often did you typically use transit for any trips? E.g. work, errands, social activities. Required

If anyone in your household including yourself currently uses, or is likely to use public transit for any trips in the future how often do they, or will they use it? Required

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Adult (18-50)

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Adult (50+)

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Youth (12-18)

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Youth (under 12

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Other

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Other

5+ days a week

3-4 days a week

1-2 days a week

A few times per week

A few times per year

Before completing the transit orientation, how did you usually travel for the types of trips outlined below. (Choose one in each column. If you use two, e.g. walking and bus, choose the one you spend the most time doing.) Required

To / from work

Household errands / shopping