Website feedback

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Consultation has concluded. You can provide open ended feedback any time at kelowna.ca/feedback.

Speech bubble with many people inside it.

Help us improve the new City of Kelowna website by providing your feedback. Please add your comments to the open discussion, take the quick poll and complete the survey in the section below.

You can provide open ended feedback any time at kelowna.ca/feedback.


The new City website, kelowna.ca, launched on December 13, 2016, is ready to serve you!

The new design is more service-oriented. Services have been directly integrated into the search, meaning that access to a service is now just a click away.

The new sites, which include ylw.kelowna.ca and theatre.kelowna.ca, are also mobile responsive, making it easy to locate the service or information from any mobile device.

In 2016, the City website received more than 5.6 million page views, which is approximately 15,300 page views per day, every day. This high level of use was the motivation to improve the user experience for one of the City’s most visited sites.

Help us improve the new City of Kelowna website by providing your feedback. Please add your comments to the open discussion, take the quick poll and complete the survey in the section below.

You can provide open ended feedback any time at kelowna.ca/feedback.


The new City website, kelowna.ca, launched on December 13, 2016, is ready to serve you!

The new design is more service-oriented. Services have been directly integrated into the search, meaning that access to a service is now just a click away.

The new sites, which include ylw.kelowna.ca and theatre.kelowna.ca, are also mobile responsive, making it easy to locate the service or information from any mobile device.

In 2016, the City website received more than 5.6 million page views, which is approximately 15,300 page views per day, every day. This high level of use was the motivation to improve the user experience for one of the City’s most visited sites.

  • We have rebuilt and redesigned all City owned and operated websites including kelowna.ca, ylw.kelowna.ca, theatre.kelowna.ca, smartTRIPS.ca, cordemergency.ca.

    We are releasing this survey to build on our research for creating an improved, more service-friendly online experience for our residents and visitors.

    The new websites were launched on Dec. 13, 2016.

    We appreciate your feedback!


    Consultation has concluded. You can provide open ended feedback any time at kelowna.ca/feedback.
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