Downtown Area Parking Plan

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Consultation has concluded

We're updating our Downtown Area Parking Plan based both on past consultation with residents and businesses, as well as data collected on downtown parking occupancy.

These parking recommendations are in part based on what we heard from 3,248 people in a fall 2017 survey as well as at a fall 2017 stakeholder meeting. A survey conducted in Nov. 2018, which heard from 354 people, helped refine the parking recommendations.

As part of the city-wide Parking Management Strategy, the Plan responds to issues such as parking supply, demand and impacts of development on neighbouring residential areas.






We're updating our Downtown Area Parking Plan based both on past consultation with residents and businesses, as well as data collected on downtown parking occupancy.

These parking recommendations are in part based on what we heard from 3,248 people in a fall 2017 survey as well as at a fall 2017 stakeholder meeting. A survey conducted in Nov. 2018, which heard from 354 people, helped refine the parking recommendations.

As part of the city-wide Parking Management Strategy, the Plan responds to issues such as parking supply, demand and impacts of development on neighbouring residential areas.






CLOSED: This discussion has concluded.

If you have a question about the Downtown Area Parking Plan, ask it here and we'll get you an answer as soon as possible. 

We will respond during regular City operating hours, Monday through Friday from 8:00 a.m. to 4:00 p.m. (excluding holidays).

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    All free parking downtown does is let the people working there take the best spots. For example last saturday was free and i watched a woman working at remax on ellis st do a uturn and take the spot closest to their unit . im sure she was there all day. Will im at it when did the loading zone on doyle in front of the new interior health building become a waiting zone for people working in the building or people parking there to grab a coffee across the street? The city needs more parking ticketers for sure

    Bad drivers in kelowna Asked almost 2 years ago

    Good morning, and thank you for your feedback. Your comment has been forwarded to the appropriate department and will be included in the overall engagement results.

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    Are we getting any more parking downtown? Because ever sine we went parallel over angled it's gotten way, way worse to park downtown, and the parkades are way too narrow.

    Peter Asked almost 2 years ago

    Hi Peter,

    The downtown plan envisions another parking facility in the future, though off-street parking is currently available in a number of lots and parkades today. Forecasted infrastructure needs for Kelowna can be found in the 10-Year Capital Plan.

    Several recommendations that have been proposed for downtown parking are intended to address parking supply.

    For example, proposed recommendations include adjusting parking rates based on use, and adjusting the no-charge hours for on-street and off-street parking. This means the pay period for on-street parking would likely extend from 5 p.m. to 6 p.m. (9 p.m. in the highest demand areas), while parkades would likely stop charging at 5 p.m. This would increase availability of on-street parking by encouraging use of City lots and parkades for those who are able to. 

    The online map of parking lot and parkade locations might assist with finding parking lots located near your destination.

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    Our friends say “ we never go downtown to shop as there is no parking” these are retired active seniors who don’t want to drive into a parkade and don’t want to walk outside for any distance because of some mobility issues. We live downtown so don’t think about parking. I don’t have an answer to their issues. Do you?

    Smally Asked almost 2 years ago

    Hi there,

    Several recommendations that have been proposed for downtown parking are intended to address the issue you have raised. 

    Proposed recommendations include adjusting parking rates based on use, and adjusting the no-charge hours for on-street and off-street parking. For example, the pay period for on-street parking would likely extend from 5 p.m. to 6 p.m., while parkades would likely stop charging at 5 p.m. This would increase availability of the on-street parking you're looking for by encouraging use of City lots and parkades for those who are able to.

    One of the City's goals identified in our Guiding Principles to Parking Management is to provide better short-term public parking. The proposed recommendations for downtown parking, which have been developed based on public input received in 2017, aim to respond to issues such as parking supply and demand. 

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    What will you do about security in parkades? At the moment single women are not comfortable using these facilities especially at night.

    Liz Lavender Asked almost 2 years ago

    Hi Liz, we're continuing efforts to improve security in our parkades, as safety is certainly a priority. 

    Enhancements made this year include additional security cameras and 24/7 monitoring of all our parkade cameras. A number of problem areas have been screened off, and light fixtures requiring replacement are replaced with brighter LED lighting. We're also in the process of repainting the interior of our parkades in a bright white colour to increase the effectiveness of lighting. This security improvement has been completed at the Library Parkade, and the Chapman Parkade will be repainted next.

    Issues observed at parkades can be reported through our online service request system: Submit a service request

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    I know that numerous parking spots are being passed down within organizations instead of going back to the list of the waiting public (prime example is the Chapman parkade), is there any plan on confirming that parking passes are being used by the person on record.

    Andrew Walsh Asked almost 2 years ago

    Hi Andrew,

    There are a number of different parking accounts and permits downtown. For example, at the Chapman Parkade, both random monthly permits and reserved stalls are offered. Some permits are held by corporate accounts, and some are individual. 

    For corporate accounts, the permits are paid for and distributed to staff by the company, while individual permits are cancelled by the customer when they no longer need it. Reserved stalls may be used by anyone designated by the permit holder. 

    Misuse of permits is handled by our staff when they become aware of an issue. If you are looking for a monthly parking permit, there are currently downtown lots with permits available. Please contact Kelowna Parking at 250-862-8585, or Impark/Diamond Parking, directly for details.

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    Is there any chance we could have free parking on wknds like they do in Pandosy Village? I think that would attract more people to downtown locations like shopping and restaurants.It is so frustrating driving downtown and not finding a parking spot or spend 20 min to find one! Thank you for your time.

    Caroline Nobbs Asked almost 2 years ago

    Hi Caroline, thank you for your feedback.

    The Library Parkade, Chapman Parkade, Memorial Parkade and many downtown parking lots offer no-charge parking on evenings, weekends, and holidays, though some of these facilities will sometimes have event rates in effect. These parkades are within 3-minutes walking distance to many downtown destinations.

    Downtown on-street parking is also no-charge on evenings, Sundays, and holidays. Because downtown is a very popular area on weekends, parking time limits and rates are intended to encourage turnover. Offering on-street parking at no charge on Saturdays would make it more difficult to find a place to park on-street. 

    We recommend checking online at kelowna.ca/parking to see which parkades have space available. The Library and Memorial parkades also have signs on site showing current availability, and a similar sign will soon be added at the Chapman parkade.

    Each of our town centres is unique, and parking will continue to be monitored and updated over time.

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    Why are the meters in the 500 block of Lawrence only 2 hours. I attend fitness in this area and if I want to park at a meter for more than 2 hours I am forced to physically move my vehicle to a completely different block to avoid a ticket. My suggestion is to convert the meters to 4 hour max time limits. This may apply to other metered parking downtown, but this one affects me the most several times per week. I look forward to your reply. Sue Rasmussen

    Asked almost 2 years ago

    Hi Sue, that certainly does sound like a frustrating situation.

    With downtown being a high traffic area, and on-street parking intended for short-term visits, time limits for on-street spaces are in place to encourage turnover so that others travelling to the area can also find a place to park. 

    One of the recommendations for parking downtown includes adding an option for one extra hour of on-street parking, which would offer some flexibility when needed. This is the topic of one question in the survey.

    There is also an option to park longer in off-street lots and parkades, such as the Ellis/Lawrence lot or the Chapman parkade located down the street between Water Street and Ellis Street. As well, nearby private lots also offer longer-term parking. 

    A map showing all parking locations and rates can be found online at kelowna.ca/roads-transportation/parking/find-parking.

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    what are the proposals for handicapped parking ? I rarely go downtown because parking is impossible Nowhere to even park and look at the lake anymore . Access to theatres very hard -even if you have someone to drop you off there is no parking for them

    Gwynneth Wilson Asked almost 2 years ago

    Hi there, sorry to hear that finding accessible parking downtown can be a challenge. Accessible parking will be the topic of a separate project, as this applies to the entire City and must also address permit requirements, the process for issuing permits, and enforcement. 

    For access to the Community Theatre, the City Hall parking lot across the street offers public parking on evenings and weekends. Changes made in 2017 have increased availability of stalls in this lot. 

    A map showing locations of accessible parking stalls in Kelowna can also be found online at kelowna.ca/roads-transportation/parking/find-parking/find-accessible-parking-stalls.

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    Why don't you allow Uber to come in. There would be a huge increase to downtown business and less cars in downtown Kelowna. It's a shame that you cannot see the value. Many of us don't go out for lack of cabs and what it costs. Now you want to build a parkade. That may help a bit but as business travelers come to Kelowna, they are always super annoyed to learn we don't have Uber. Vancouver and Kelowna are not giving us tax payers what we want! Hurry up already!!!!!!!!!!!!!

    UpperMission Asked almost 2 years ago

    Hello. Rideshare legislation is the responsibility of the provincial government. If you're interested in learning more visit the Ministry of Transportation & Infrastructure.